About this Coach and Frames Accessibility

This coach uses frames to allow the user to read helpful content in one frame that coaches you in using another website which is displayed in a different frame. The coach frame can direct which web page is currently being displayed in the content frame.

Using a screen reader, you can access this coach in one of two ways:

Via frames: You can switch between the coach and content frames in JAWS, type M to move between frames. In Home Page Reader type the Control and Tab keys. In VoiceOver type Control, Option, Command and M. Be aware that any time you select a "Take Me There" link in the coach, the site in the Content Frame will change and you should be prepared to switch to that frame to interact with its content and then return to the coach for further instructions.
Directly as a stand-alone website: Any time you choose a "Take Me There" link to go to a specified page, the coach will open a new window with that page in it (if a window has already been opened in this way, it will be re-used for this new link). This is less desirable as multiple windows is often harder to work with than frames. You will then need to switch between the two windows of the coach and the content as needed.

Text-only browsers vary in their approach to frames but they generally provide a list of frames letting you choose the current one you wish to interact with at a given moment.

If you are simply using an older browser that does not support frames at all and are not willing or in a position to upgrade to a more recent, free browser, then you can also use the coach via option #2 above.